Privacy Policy
At 1333bet, protecting your personal information is one of our top priorities. This policy describes how we collect, use, and store your information.
Table of Contents
Introduction and Scope
This Privacy Policy ("Policy") is issued on behalf of the 1333bet platform ("we", "platform") and applies to the website https://1333bet-com.cam and its associated mobile applications. This policy explains how we collect, process, and protect your personal information.
By registering with 1333bet or using the site, you are considered to have accepted the terms described in this policy. This policy should be read together with our Terms and Conditions, as both documents together form the overall framework for using the platform.
This policy has been prepared in accordance with Bangladesh's Digital Security Act and applicable personal data protection guidelines. The platform is primarily operated for users in Bangladesh, so all policies described here are relevant to the Bangladeshi context.
Information Collection
2.1 Information Provided Directly
When you open an account at 1333bet, make a deposit, or contact support, you voluntarily provide certain information. This includes:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) information
- Username and password created by the user
2.2 Automatically Collected Information
While you browse the site, our system automatically collects certain technical information. This includes:
- IP address and device type
- Browser version and operating system
- Date, time, and duration of site visits
- Page views, click patterns, and navigation paths
- Referral URL (which site or link you came from)
2.3 Transaction-Related Information
A record is kept of every deposit, withdrawal, and betting activity. This includes the transaction amount, date, method, and outcome. This information is used to ensure account security and to serve as a reference in the event of financial disputes.
Purpose of Information Use
Information collected at 1333bet is used only for specific and legitimate purposes. Under no circumstances is information used in an unrelated manner.
3.1 Account Management
Information is used to create, verify, and manage your account. This includes login security, password recovery, and enforcing account restrictions.
3.2 Processing Financial Transactions
The necessary information is used to complete deposits and withdrawals successfully. Financial information is reviewed to prevent fraud and comply with anti-money laundering (AML) policies.
3.3 Customer Service
The necessary information is used to resolve your issues, answer your questions, and provide effective assistance. The 1333bet live chat and email support team can view relevant account information, but sensitive financial details are always kept hidden.
3.4 Platform Development
Information is analysed to improve the overall user experience, add new features, and fix technical issues. Personally identifiable information is not analysed separately in this process.
3.5 Responsible Gaming
Monitoring your gaming behaviour to identify harmful patterns and provide assistance when needed is part of our commitment. In line with our Responsible Gaming Policy, we use information to protect users.
Information Storage and Security
1333bet uses industry-standard technology to protect user information. Our server infrastructure is operated in accordance with international security standards.
4.1 Encryption
All data transmission on the site is protected by SSL (Secure Socket Layer) encryption. This means that no information exchanged between your browser and our server can be read by third parties. Strong hashing algorithms are used when storing passwords.
4.2 Access Control
Only authorised personnel may access your information for specific purposes. All access is logged and regularly audited. Personnel are engaged under a commitment to keep personal information confidential.
4.3 Security Reviews
Our technology team regularly conducts vulnerability testing and security audits. Any security weakness identified is resolved promptly.
4.4 Response to Data Breaches
In the event of an unexpected data breach, we will notify the relevant authorities as required by applicable law and inform affected users as quickly as possible. You will be given guidance on the steps needed to protect your account.
Sharing Information with Third Parties
1333bet never sells or rents your personal information. However, information may be shared with third parties in the specific circumstances below:
5.1 Payment Processors
The necessary financial information is shared with service providers for bKash, Nagad, Rocket, Upay, and bank transfer transactions in order to complete deposits and withdrawals. These organisations are bound by their own privacy policies.
5.2 Game Software Providers
Limited technical information is shared with game studios (such as Evolution, Pragmatic Play Live, JILI, and others) to manage game sessions, which is essential for the smooth operation of games.
5.3 Legal Obligations
We may be legally required to provide information in response to Bangladesh law enforcement agencies or judicial orders. In such cases, we will supply only the minimum information required by the relevant authority.
5.4 Business Transfers
User information may be transferred in the event of a change of business ownership or a merger. However, the protections in this policy will continue to apply and users will be notified in advance.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 1333bet website. Cookies are small text files stored in your browser that improve the functionality of the site.
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, verifying security, and running the site's basic functions. Without them, the site will not work properly.
6.2 Functional Cookies
These cookies are used to remember your preferred language, display settings, and other personalisation options. They help you avoid having to reconfigure settings on every visit.
6.3 Analytics Cookies
Aggregate analytics cookies are used to understand which parts of the site users visit most and where problems occur. This information is processed in fully anonymised form.
6.4 Cookie Control
You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause some important site features to stop working correctly.
Your Rights
As a 1333bet user, you have certain basic rights over your own information. We fully recognise these rights and support you in exercising them.
7.1 Right to Access Information
You may request details of the personal information we hold about you at any time. If you make a request through a support channel, the information will be provided within a reasonable time.
7.2 Right to Correct Information
You have the right to have any errors in your information corrected. General information can be changed directly from your account settings; for corrections to identity-related information, you will need to contact support.
7.3 Right to Delete Information
When an account is closed, and where there is no conflict with legal obligations, your personal information will be deleted after a set period. However, financial transaction records must be retained for a specified period as required by law.
7.4 Right to Object to Data Processing
You may object to your information being used for marketing or promotional purposes. In such cases, your request will be accepted and marketing communications will be stopped.
Privacy of Minors
1333bet strictly does not provide services to persons under the age of 21. Age is verified at the time of registration. If we become aware that someone under the age of 21 has opened an account, that account will be closed immediately and all related information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.
Data Retention
We retain your information only for as long as necessary. The retention period for different types of information is described below:
9.1 Information for Active Accounts
All information is retained for as long as your account remains active. This is essential for providing the service.
9.2 Information for Closed Accounts
After an account is closed, general profile information is deleted within a set period. However, financial transaction records and identity verification information are retained for the period required by applicable law.
9.3 Log Data
System logs and access records are retained for a set period for security audit purposes, after which they are automatically deleted.
Policy Changes
1333bet may update this privacy policy from time to time. The following process will be followed when changes are made:
- Users will be notified of significant changes by email or in-app notification.
- The "Last updated" date at the top of the policy page will be changed.
- For major changes, a minimum of 30 days' notice will be given before they take effect.
- Continued use of the platform after a change takes effect will be considered acceptance of the new policy.
To learn more about us and understand the overall structure of the platform, read the About Us page.
Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. 1333bet's support team is available 24 hours a day, 7 days a week, ready to assist in both Bengali and English.
Live Chat: Start a chat directly from any page on the site
Email: [email protected]
Email replies are usually received within 24 hours.
To find answers to common questions, visit our Frequently Asked Questions (FAQ) page — there you will find answers to many questions about accounts, payments, and gaming.